Contact Us:

Address:

P.O.Box 128 • 4530 Lansing Rd.
Bancroft, MI 48414

Business Hours:

8:00am - 5:00pm M-Th
8:00am - 4:00pm Friday 
Closed on Sat and Sunday  
Summer Hours (May 1 - Labor Day):
8:00am - 3:00pm M - Th
8:00am - Noon Friday

Phone:

989-634-9156
888-926-8645
989-634-9085 fax

Serving Our Community For Over 50 Years With Products & Service You Can Depend On

If You Smell Gas

  1. NO FLAMES OR SPARKS! Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
  2. LEAVE THE AREA IMMEDIATELY! Get everyone out of the building or area where you suspect gas is leaking.
  3. SHUT OFF THE GAS. Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn it to the right (clockwise).
  4. REPORT THE LEAK. From a neighbor’s home or other nearby building away from the gas leak, call your propane retailer right away. If you can’t reach your propane retailer, call 911 or your local fire department.
  5. DO NOT RETURN TO THE BUILDING OR AREA until your propane retailer, emergency responder, or qualified service technician determines that it is safe to do so.
  6. GET YOUR SYSTEM CHECKED. Before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.

Can You Smell It?

In its natural form, propane is colorless and odorless.

Manufactures deliberately add a chemical to give it a strong unpleasant smell. This helps alert customers to propane leaks, which can create a safety hazzard.

The odorized propane smells like rotten eggs, a skunk's spray, or a dead animal. Some people may have difficulty smelling propane due to their age, a medical condition, or the effects of medication, alcohol, tobacco, or drugs. Teach everyone in your home what propane smells like. Ask your retailer for a demonstration.

Odor Loss

On rare occasion, propane can lose its odor. Several things can cause this including the following;

  • Air or moisture in the tank causing rust that will reduce the odor concentration.
  • An underground leak that seeps through the soil into your building will cause the odor producing chemical to be filtered out.

Since it is possible for propane to lose its odor you should respond immediately to even a faint odor of gas.

Running Out Of Gas

DON’T RUN OUT OF GAS. SERIOUS SAFETY HAZARDS, INCLUDING FIRE OR EXPLOSION, CAN RESULT.

If an appliance valve or a gas line is left open, a leak could occur when the system is recharged with propane.

If your propane tank runs out of gas, any pilot lights on your appliances will go out. This can be extremely dangerous.

A LEAK CHECK IS REQUIRED. In many states, a propane retailer or a qualified service technician must perform a leak check of your propane system before turning on the gas.

APPLIANCE MAINTENANCE

LEAVE IT TO THE EXPERTS. Only a qualified service technician has the training to install, inspect, service, maintain, and repair your appliances. Have your appliances and propane system inspected just before the start of each heating season.

DO NOT TRY TO MODIFY OR REPAIR valves, regulators, connectors, controls, or other appliance and cylinder/tank parts. Doing so creates the risk of a gas leak that can result in property damage, serious injury, or death.

LIGHTING PILOT LIGHTS

IF A PILOT LIGHT REPEATEDLY GOES OUT or is very difficult to light, there may be a safety problem. DO NOT try to fix the problem yourself. It is strongly recommended that only a QUALIFIED SERVICE TECHNICIAN light any pilot light that has gone out.

YOU ARE TAKING THE RISK of starting a fire or an explosion if you light a pilot light yourself. Carefully follow all of the manufacturer’s instructions and warnings concerning the appliance before attempting to light the pilot.